Skip to main content

Teams Active Status

Feature Request

Enable Neo to distinguish whether an engineer is Away, rather than OOO in Teams for dispatch.

Posted by Ricky Brewster ·
Status: Completed1 comment

Log in to comment and vote

Comments1

  • Ryan

    Team•

    Oct 6

    Dispatch now sees each technician's Teams status and their out of office separately. Away and out of office are both skipped by default. You can tell dispatch to treat them differently in its instructions.