Technician-in-the-Loop Request Display Which Agent is Requesting
We have a few agents that can request TIL and they all go to the same chat. Having the request indicate which agent is making the request would be very helpful.
We have a few agents that can request TIL and they all go to the same chat. Having the request indicate which agent is making the request would be very helpful.
Log in to comment and vote
No comments yet
Be the first to share your thoughts.