Trigger/filter on the most recent ticket note, not all notes
Add a Neo trigger/filter option for the most recent Halo ticket note content, e.g. “latest ticket note equals/contains ~Ticket Closed~”.
Use case: Ticket QA Reviewer should run only when the most recent note is exactly “~Ticket Closed~”, and should not run again when a later note/time entry is added after the ticket is already closed.
(Submitted on behalf of C3 Tech)
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