Watch client domain records and fix email problems
Neo checks the domain records of each client every day and opens a ticket when something changes. A common case: a client gives a new web designer access to their domain, the email records get wiped, and mail stops flowing or starts landing in spam. Neo would catch it the same day, before the client notices.
Next step: Neo reads the daily email reports that mail providers send about each domain, and, with access to the domain provider (for example GoDaddy), fixes the records itself. Few tools that MSPs use do this today.
Log in to comment and vote
No comments yet
Be the first to share your thoughts.