Ricky Cobb

Upvoted Allow Neo to send @mention notifications in the body of the internal teams message so members will be alerted Commented on On-demand refresh control for synced integration metadataNevermind neo said this didn’t exist but the trigger sync button already exists in the Integration for Autotask, Thanks Jo Created On-demand refresh control for synced integration metadata Upvoted Numbered Lines within Custom Instructions Upvoted Share agents and workflows with a private link Upvoted Reading PDF's Upvoted Send approval requests to the Approvals tab only (no Teams message)Upvoted Re-assignable TILs Created Allow Neo Workflow to check Autotask checklist-item boxes Upvoted High-priority execution tier for time-sensitive agents Upvoted Dark Mode Created Allow Neo to send @mention notifications in the body of the internal teams message so members will be alerted Commented on Add Requesting source user for rejected and pending approval requests in the til-approvals list in the Neo dashboardexcellent, looks good and thank you!Created Add Requesting source user for rejected and pending approval requests in the til-approvals list in the Neo dashboard Upvoted Neo Process Approval in Shared Channel with Multi-User Visibility Commented on Neo Process Approval in Shared Channel with Multi-User VisibilityApprovals section is added now but I see it missing requesting sources Commented on TIL Approval Card CleanupLooks like they updated this to remove the data about what Neo would do which is not ideal.Upvoted TIL Approval Card Cleanup Upvoted Seamless M365 integration with end-client tenants via GDAP Commented on Seamless M365 integration with end-client tenants via GDAPThis would be VERY useful for us as an MSSP…could use right away thanks!Created TILs getting edited by neo removing valuable data on what it does or plans to do Upvoted Technician-in-the-Loop dispatch: auto-escalate to the next tech if no response within X minutes Upvoted Backfill feature enhancement Upvoted Liongard Integration (Documentation-Aware MSP Automation)Created Global Filters feature request Commented on Allow rearranging and widening columns on the main dashboard.4/23/2026 looks like we can widen the columns now! Excellent Created Allow rearranging and widening columns on the main dashboard.Created Community library of created workflows/agents from others Upvoted Dashboard Agent — create and debug workflows by chatting with Neo Created Automatic backup/export of custom instructions